2:55 PM
By Mark Alloso
Outsourcing, defined in simplest form is MAKING YOUR MONEY WORK FOR YOU. It refers
to the way in which companies entrust the processes of their functions to third-party entities.
Any business that can be done from a remote location can be outsourced. This includes
functions like lead generation, transaction processing, payroll, technical service, inventory
management, security and janitorial services to name a few.Outsourcing solves a good number of business problems. Some of them are:
1. Cost Advantages
Yes. It costs cheaper to hire people to do the business processes for you but you can get your job at lower cost and at better quality. Due to the difference in the wages between western countries and Asia, the kind of work can be done in the Philippines or in India and can save you 60%. High quality of services is provided and ensuring that low-cost does not mean low-quality.
2. Increased Efficiency
When you outsource your business needs, the years of experience and expertise in business can save you from worries on training your employees. They can do the job better with the help of knowledge and understanding of what you desired results in certain business process.
3. Focus on the Core Areas
Outsourcing your business processes would enable you to concentrate more on building your image or brand. By focusing on it that is prompted to be the important aspect of your business, you will be open to invest on research and development and thus providing higher value of added services.
4. Save on Infrastructure and Technology
Having outsourced services eliminates the needs of investing on infrastructure and technology part of the business. They will be taking responsibility over the business processes, and to develop the technology to do their task and to provide you with results.
5. Access to Skilled Resources
Recruiting and training are expensive resources for your business. Outsourcing partners are responsible for the manpower needs. Expect that the people employed with outsourcing services are screened and trained to meet your business needs.
6. Time Zone Advantage
This unique advantage gives you the advantage of round-the-clock business operations. You hit the sack for a day, and wake up to find that your company's services had been delivered the next morning.
7. Faster and Better Services
Make sure that your outsourcing partner has a Quality Assurance Team.This way, you would be sure that the delivery of your products and services are being monitored and able to increase the lead time reaching the marketplace.
72 Solutions is an overall Marketing Firm dedicated in giving you the best results by providing outstanding customer experience with outsourced services such as outbound telemarketing.
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